Frictionless 3-Step Journey
How Your Return or Replacement Works
No printing shipping labels, no post office visits. We take care of everything right from your doorstep.
01
Initiate within 7 Days
Simply send a quick photo or 5-second video clip of the defect to our WhatsApp desk (+91 98765 43210) or support email.
schedule
Approval in ~15 mins
02
Free Doorstep Pickup
Our courier executive arrives at your doorstep to pick up the item. No repacking hassle or printer required.
home_pin
Reverse Pickup: Free
03
Instant Replacement or Refund
Choose between a fresh desk dispatched on priority the same day or a 100% refund credited directly to your UPI/bank.
account_balance
Zero Deduction Guarantee
check_circle
Eligible for Free Replacement
-
done
Transit Damage: Cracked corner, bent steel leg, or broken cup holder during courier transit.
-
done
Manufacturing Defect: Uneven folding bracket, loose screws, or peeling laminate edge.
-
done
Wrong Product Sent: Received wrong cartoon graphic, wood shade, or model size.
-
done
Missing Parts: Missing cup holder insert, tablet dock strip, or anti-slip rubber pads.
info
Refund Timelines by Mode
| Payment Method | Refund Mode | Processing Time |
|---|---|---|
| UPI / GPay / PhonePe | Original VPA ID | Instant (2–4 Hrs) |
| Cash on Delivery (COD) | Direct UPI Transfer | Same Day (4–6 Hrs) |
| Debit / Credit Card | Original Source Card | 2–4 Business Days |
| Net Banking | Bank Account (NEFT/IMPS) | 2–3 Business Days |
Need to start a replacement or refund right now?
Our dedicated claims desk is live Monday to Saturday, 9:30 AM to 6:30 PM IST.
