Privacy Policy

At Kiara, we build sturdy, ergonomic study desks—not digital tracking engines. We value your digital privacy just as much as table durability.

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Our Promise to You Your trust is paramount. We collect only what is strictly essential to craft, package, and deliver your foldable desks safely across India, and we never sell your personal records.

Information We Collect

When you browse or place an order on the Kiara website, we collect only the information required to process and safely ship your orders:

Personal & Contact Details

Name, mobile phone number, email address for shipping notifications and GST invoice delivery.

Delivery Address

Postal address, PIN code, landmark, and state for courier routing via Delhivery / Shadowfax / BlueDart.

How We Use Your Data

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Order Fulfillment: To pack, dispatch, and coordinate doorstep delivery of your foldable study tables.
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Real-time Tracking Updates: To send automated WhatsApp/SMS dispatch alerts with live tracking links.
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Customer Support & Warranty: To honor our 7-day replacement guarantee and verify replacement claims.

Security & Encryption

We implement enterprise-grade physical and digital security protocols to ensure your data stays protected at all times:

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256-Bit SSL/TLS All data in transit is encrypted using bank-grade certificates.

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Zero Card Storage We never store your CVV, credit card numbers, or UPI PINs.

Third-Party Logistics & Payment Partners

We work solely with vetted, RBI-regulated payment gateways and premier Indian logistics partners strictly to deliver your orders:

Delhivery Express Blue Dart Express Shadowfax Razorpay / Cashfree Payments

Cookies & Tracking Preferences

We use essential cookies to keep items in your shopping cart, remember your preferred shipping location, and prevent session hijacking. We do not engage in invasive cross-site ad retargeting.

Your Rights & Data Control

You have complete control over your stored details. You can request a copy of your purchase history or request complete account deletion anytime by sending an email to support@kiarastore.in.

Grievance Officer & Official Inquiries

In accordance with Information Technology Act 2000 and rules made thereunder:

Grievance Redressal Desk

Kiara Impex Private Limited, Prestige Tech Cloud, Whitefield, Bengaluru 560066

Email: grievance@kiarastore.in